At Medipathway India (medipathwayindia.com), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and share personal information provided to us through our services in accordance with our Terms of Use.

1. Information Collection

We collect personal information from users through online forms, phone calls, and diagnostic tools to facilitate our services. The types of information collected include:

• Personal Information: Name, contact details (e.g., email, address), and identifiers required for communication and service updates.
• Health Information: Medical reports and related details, which may be used to consult partner hospitals and specialists for better guidance.
• Cookies: We may use cookies to enhance your website experience, manage preferences, and store information for future visits.
• Log Files: IP addresses are collected to help analyze trends and administer our website effectively.

2. Information Use and Disclosure

We use collected information to fulfill service requests, including providing information on HealthTrip services. We may share data as follows:

• Affiliates and Service Providers: To support our operations, sales, and customer service.
• Legal and Compliance Requirements: We may disclose data if required by law, in response to legal actions, or to protect our or others’ rights.
• Business Transfers: In the event of a merger, acquisition, or sale, personal information may be transferred to the new entity under applicable laws.

3. Security Measures

We employ various security protocols to protect personal information from unauthorized access. However, we cannot guarantee absolute security due to potential technical limitations.

4. International Data Transfers

Medipathway India operates globally and may transfer information internationally. By using our services, you consent to data transfers in compliance with this Privacy Policy.

5. Your Choices

As a customer-oriented business, we respect your privacy concerns. You are welcome to make announcements or queries at any time. You can also unsubscribe from our marketing emails by selecting the opt-out option within each email; however, you cannot opt-out of service-related or administrative communications.

6. Consent to Share Information

By using our services, you authorize HealthTrip’s partnered doctors to review your medical history and provide healthcare services on an “as is” basis, potentially including medication administration. These consultations occur via phone or Internet, without physical examinations. Any diagnoses made during telephonic consultations are preliminary, and users should seek additional care from a doctor as recommended by the consulting doctor or of their own choice.

During treatment, you may share sensitive personal information (“PI”) with Medipathway, which may include but is not limited to health conditions, medical history, test results, and biometric information. We store, use, and disclose this information solely for treatment purposes and only to qualified healthcare providers involved in your care. Your PI will not be published or shared with third parties without your express consent, except as required by law.

You may review and request corrections to any inaccurate information in your medical records. Please note that Medipathway India is not responsible for verifying the authenticity of the PI provided by users.

7. Limitations of Liability

Our liability is limited to the professional services we provide directly. Medipathway India does not make any guarantees, representations, or warranties regarding the services offered by HealthTrip’s affiliated doctors or third-party healthcare providers.

8. Updates in Privacy Policy

9. Updates and Contact

This Privacy Policy may be updated periodically. We encourage you to review our website for the latest version. For questions, please contact us at imedipathway@gmail.com.

This Privacy Policy is designed to ensure transparency in Medipathway India’s operations as a channel partner of HealthTrip.